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FAQ's

How can Therapy Help me?

Do I really need therapy? I can usually handle my problems.

Why do people go to therapy and how do I know if it is right for me?

What is Therapy like?

What about medication vs. psychotherapy?

Do you take insurance, and how does that work?

Is what I talk about confidential?

How quickly can I get an appointment?

What if I have an emergency?

What is your cancellation policy?

What if I arrive late to a session?


How can Therapy Help me?

A number of benefits are available from participating in therapy. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:

  • Attaining a better understanding of yourself, your goals and values
  • Developing skills for improving your relationships
  • Finding resolution to the issues or concerns that led you to seek therapy
  • Learning new ways to cope with stress and anxiety
  • Managing anger, grief, depression, and other emotional pressures
  • Improving communications and listening skills
  • Changing old behavior patterns and developing new ones
  • Discovering new ways to solve problems in your family or marriage
  • Improving your self-esteem and boosting self-confidence

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Do I really need therapy? I can usually handle my problems.

Everyone goes through challenging situations in life, and while you may have successfully navigated through other difficulties you've faced, there's nothing wrong with seeking out extra support when you need it. In fact, therapy is for people who have enough self-awareness to realize they need a helping hand, and that is something to be admired. You are taking responsibility by accepting where you're at in life and making a commitment to change the situation by seeking therapy. Therapy provides long-lasting benefits and support, giving you the tools you need to avoid triggers, re-direct damaging patterns, and overcome whatever challenges you face.

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Why do people go to therapy and how do I know if it is right for me?

People have many different motivations for coming to psychotherapy. Some may be going through a major life transition (unemployment, divorce, new job, etc.), or are not handling stressful circumstances well. Some people need assistance managing a range of other issues such as low self-esteem, depression, anxiety, addictions, relationship problems, spiritual conflicts and creative blocks. Therapy can help provide some much needed encouragement and help with skills to get them through these periods. Others may be at a point where they are ready to learn more about themselves or want to be more effective with their goals in life. In short, people seeking psychotherapy are ready to meet the challenges in their lives and ready to make changes in their lives.

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What is Therapy like?

Because each person has different issues and goals for therapy, therapy will be different depending on the individual. In general, you can expect to discuss the current events happening in your life, your personal history relevant to your issue, and report progress (or any new insights gained) from the previous therapy session. Depending on your specific needs, therapy can be short-term, for a specific issue, or longer-term, to deal with more difficult patterns or your desire for more personal development. Either way, it is most common to schedule regular sessions with your therapist (usually weekly).

It is important to understand that you will get more results from therapy if you actively participate in the process. The ultimate purpose of therapy is to help you bring what you learn in session back into your life. Therefore, beyond the work you do in therapy sessions, your therapist may suggest some things you can do outside of therapy to support your process - such as reading a pertinent book, journaling on specific topics, noting particular behaviors or taking action on your goals. People seeking psychotherapy are ready to make positive changes in their lives, are open to new perspectives and take responsibility for their lives.

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What about medication vs. psychotherapy?

It is well established that the long-term solution to mental and emotional problems and the pain they cause cannot be solved solely by medication. Instead of just treating the symptom, therapy addresses the cause of our distress and the behavior patterns that curb our progress. You can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness. Working with your medical doctor you can determine what's best for you, and in some cases a combination of medication and therapy is the right course of action.

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Do you take insurance, and how does that work?

Payment is expected at the time of service.  Cash, check, or credit cards are accepted.  Limited sliding fee spots are available and can be discussed upon request. 

I currently accept insurance on an out-of-network basis.  This means that if you choose to use insurance, you will be responsible for the full fee at the time of service and then work with your insurance company to be reimbursed directly for an established percentage of the fee.  I am happy to help provide documentation that may be needed for you to file the insurance claim.

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Is what I talk about confidential?

Confidentiality is one of the most important components between a client and psychotherapist. Successful therapy requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapist's office. Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called “Informed Consent”. Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your Physician, Naturopath, Attorney), but by law your therapist cannot release this information without obtaining your written permission.

However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:

* Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.

* If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threated to harm another person.

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How quickly can I get an appointment?

In an effort to make scheduling initial and ongoing appointments as simple as possible, I utilize an online scheduling calendar. For first time patients, feel free to use this tool to schedule your initial appointment. Please know, however, that in order to make sure that you get connected with the right therapist as quickly as possible, I will follow up with a phone call to take a few minutes to talk about whether I am likely to best meet your needs. If I am not, I will gladly provide some alternative options. During this phone call I will also give you detailed directions to my office.

I know that sometimes getting an appointment as soon as possible is of utmost importance. If you the availability posted does not work for you, please do not hesitate to reach out by phone or email. Initiating therapy is a big step, and I do all I can to make this happen as quickly as possible.

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What if I have an emergency?

If you experience an emergency, call Dr. Henderson immediately at 585-329-8554. If I am not available to talk with you, especially after hours and on weekends, leave a detailed message and call 911 or go directly to the nearest emergency room.

Suicide Crisis Telephone Numbers:

  • National Suicide Prevention Lifeline – 800-273-TALK (8255) or TTY 800-799-4889
  • Monroe County Lifeline – 585-275-5151/800-310-1160 or TTY 585-275-2700

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What is your cancellation policy?

Cancellation and rescheduling of appointments requires 24 hour notice. If you cancel or reschedule within 24 hours of the session, you will be charged the full session fee. Of course, this excludes true emergencies.

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What if I arrive late to a session?

If you arrive late, we will meet for the remaining time in the session and charged for the full session as scheduled.

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